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Policies

Terms & Conditions

By accessing or using our website you agree to the terms below. Please read them carefully before making a purchase.

1. Overview

The House of Malik is an online store dealing in 100% cotton white fabrics and ethnic wear. All transactions on this website are subject to the terms listed here.

2. Product information

We strive to display accurate product information including colour, texture and size. Slight variations in colour or weave may occur due to screen settings or the nature of the fabric, and are not considered defects.

3. Orders and payments

  • Orders can be placed online through our website using secure payment gateways like PhonePe.
  • We reserve the right to cancel any order due to pricing errors, stock unavailability or suspicion of fraud.
  • Payment must be completed before dispatch.

4. Shipping and delivery

  • Orders are dispatched within the specified timeline after successful payment.
  • Delivery timelines depend on location and courier partner performance.
  • Delays caused by courier issues, weather or unforeseen circumstances are beyond our control.

5. Exchange and refund policy

Our exchange and refund terms are detailed on the Refund & Returns Policy page. Please review it before making a purchase.

6. Cancellations

Orders once processed cannot be cancelled if the item has already been shipped. For unshipped orders, contact customer support for assistance.

7. Pricing and taxes

All prices listed are in INR and inclusive of applicable taxes unless otherwise stated.

8. Intellectual property

All content on the website including images, text, designs and logos is our property. Unauthorised use or reproduction is prohibited.

9. Limitation of liability

We are not liable for any direct or indirect damages resulting from product misuse, website errors or third-party delays.

10. Governing law

These terms are governed by the laws of India. Any disputes shall be subject to the jurisdiction of courts in Bengaluru, India.

11. Contact information

The House of Malik by AI Incorporation — support@thehouseofmalik.in, +91 96053 97434.